VoiceRangeTest.com is run by Harlow, a voice science researcher and music tools developer. This page explains how to get in touch, what to include in your message, and which pages may already answer your question.
How to Contact
Email: support@voicerangetest.com
All messages are read and responded to personally by Harlow. There is no automated reply system or outsourced support team.
Response times by message type:
| Message type | Expected response |
|---|---|
| Technical issues with tools | Within 24–48 hours |
| Singer range corrections and content errors | Within 48–72 hours |
| Privacy and data requests | Within 7 business days |
| GDPR data requests | Within 30 days |
| CCPA privacy requests | Within 45 days |
| General questions and feedback | Within 48–72 hours |
Response times apply to business days. Messages received on weekends or public holidays are addressed at the start of the next business day.
What to Contact Us About
Technical issues with tools
If a tool is not working — microphone not responding, pitch not detected, tool not loading, audio not playing, or results that seem incorrect — please include:
- Your device type (desktop, laptop, phone, or tablet)
- Your operating system and version (e.g. Windows 11, macOS Ventura, iOS 17, Android 14)
- Your browser name and version (e.g. Chrome 124, Safari 17)
- The specific tool you were using (e.g. Voice Range Test, Tone Generator, Ear Training Test)
- A description of what happened and what you expected
This allows accurate diagnosis without unnecessary back-and-forth. Before contacting us, please check the FAQ and Accuracy and Limitations pages — most common issues are explained there. You can also verify your microphone is functioning using the Microphone Test before running voice tools.
Singer range corrections and content errors
If you believe a singer’s vocal range is listed incorrectly, a technical claim does not hold up, or an article contains a factual error, please include:
- The URL of the page containing the error
- The specific claim or figure you believe is incorrect
- The source or evidence supporting the correction
All correction requests are reviewed against the original research sources. Verified corrections are applied promptly and noted on the relevant page. The research and corrections policy is in the Editorial Guidelines.
Privacy and data requests
To request access to, correction of, or deletion of personal data, or to exercise rights under GDPR or CCPA, use the subject line “GDPR Data Request” or “CCPA Privacy Request” when contacting us. Before submitting, please review the Privacy Policy — it explains what personal data this site holds and the applicable response timelines.
General questions and feedback
Questions about how the tools work, suggestions for new features, feedback on articles or singer range data, or anything else — all welcome. Clear and specific messages receive the most useful responses.
Before You Contact Us
The following pages answer the most common questions and may save you waiting for a reply:
- FAQ — answers to the most common questions about tools, results, voice types, and the site
- Accuracy and Limitations — why results vary and what the tools cannot measure
- Our Testing Methodology — how each of the 20 tools measures what it claims to measure
- Microphone Test — verify your microphone is working before using voice tools
- Privacy Policy — how data is handled including audio, cookies, and advertising
What We Do Not Respond To
To keep response times fast for genuine inquiries, we do not respond to:
- Unsolicited link exchange or guest post requests
- Automated outreach and bulk email submissions
- Requests to remove factually accurate content without a valid legal or factual basis
- Commercial partnership pitches unrelated to voice science, music tools, or music education
VoiceRangeTest.com is operated by Harlow.
Last updated: June 2026.